Membership Sales & Customer Service Associate Fishers

Membership Sales & Customer Service Associate

Full Time • Fishers
 
Seeking outgoing, personable, sales-oriented individuals to work at The Lash Lounge Fishers-Downtown as Front Desk Sales Associates!

Front Desk Sales Associate:

What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.

Why Join our Sales Team:  We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team!

Schedule:
MUST HAVE AVAILABILITY WEEKDAYS/WEEKENDS/EVENINGS

Key Responsibilities:
  • Meet and exceed guest membership and scheduling targets
  • Consult with guests on key benefits of services, memberships, and retail products
  • Coordinate appointment scheduling, communicating confidently via phone, text and email
  • Create an outstanding experience so every guest will want to return
  • Decisively resolve issues, appropriately escalating issues to mitigate in future
  • Manage accurate sales transactions and guest/member records within MindBody software
  • Other duties as assigned
Our ideal candidate:  
  • You are a spirited, outgoing team member who is passionate about excellent customer service
  • You take pride in, and truly enjoy, cultivating relationships with guests
  • You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate
  • You can work in fast paced environments, multitasking and prioritizing 
  • You always work with the highest levels of integrity and respect and avoid gossip/drama
  • You always present as professional, confident and approachable
  • You are skilled at using various technology platforms and feel comfortable learning to use new programs
Schedule:
MUST BE AVAILABLE WEEKDAY EVENINGS, SATURDAY AND SUNDAY

Experience:
  •  Customer service and/or front desk/receptionist: 2 years
  •  Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model) 
  •  Salon/beauty experience preferred
Job Type:
Part-time reporting to the Salon Manager. Will work in coordination with the Front Desk team.

Pay:
$13.00-$15.00 per hour, plus bonus and commission eligible
 
Compensation: $13.00 - $15.00 per hour




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WHEN YOU’RE A PART OF THE LASH LOUNGE, YOU’RE A PART OF OUR FAMILY!

We have a passion for lashes and a P.A.S.S.I.O.N. for our team.

We are: Professional, Appreciative, Service-Oriented, Servant Leaders, of Integrity. We: Take Ownership and Never Give Up.

Learn and master The Lash Lounge’s exclusive lash design technique, combining aspects of personalization and customization to create looks 100% unique to every guest!
You’ll get access to the ongoing support you need and the stylist networking forums you’ll love to improve your skills and grow your career.
Lash Lounge-certified, our stylists set the standard for exceptional skills and service.
The salon will feel like your second home and your coworkers your family.
Every day, you’ll get to make people feel BEAUTIFUL!