Seeking outgoing, personable, sales-oriented individuals for our Part-Time role at The Lash Lounge Fishers as our Salon Concierge!
What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.
Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team!
Schedule:
MUST BE AVAILABLE WEEKDAYS/WEEKENDS/EVENINGS
Key Responsibilities:
- Meet and exceed guest membership and scheduling targets
- Consult with guests on key benefits of services, memberships, and retail products
- Coordinate appointment scheduling, communicating confidently via phone, text and email
- Create an outstanding experience so every guest will want to return
- Decisively resolve issues, appropriately escalating issues to mitigate in future
- Manage accurate sales transactions and guest/member records within MindBody software
- Other duties as assigned
Our ideal candidate:
- You are a spirited, outgoing team member who is passionate about excellent customer service
- You take pride in, and truly enjoy, cultivating relationships with guests
- You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate
- You can work in fast paced environments, multitasking and prioritizing
- You always work with the highest levels of integrity and respect and avoid gossip/drama
- You always present as professional, confident and approachable
- You are skilled at using various technology platforms and feel comfortable learning to use new programs
Experience:
- Customer service and/or front desk/receptionist: 2 years
- Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)
- Salon/beauty experience preferred
Job Type:
Part-time reporting to the Salon Manager. Will work in coordination with the Front Desk team.
Pay:
$13.00-$15.00 per hour (depending on experience), plus bonus and commission eligible
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
