🌟 Join Our Team! Now Hiring: Front Desk Team Member 🌟
Help Us Grow Our Salon & Engage Our Community
Location: The Lash Lounge Katy Elyson
Position: Front Desk Receptionist + Social Media Coordinator
Days: Wednesday to Sunday
Schedule:
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Wednesday: 1:00 PM – 5:30 PM
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Thursday: 1:00 PM – 6:30 PM
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Friday: 1:00 PM – 6:30 PM
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Saturday: 7:30 AM – 4:30 PM
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Sunday: 7:30 AM – 4:30 PM
Hourly Rate: $14/hour with opportunities for raises based on performance and tenure.
About Us:
At The Lash Lounge Katy Elyson, we’re more than just a lash salon—we’re a community of beauty professionals who are passionate about helping our clients look and feel their best. We pride ourselves on our exceptional customer service, welcoming atmosphere, and high standards of professionalism. We’re looking for an enthusiastic, organized, and tech-savvy individual to join our team as a Front Desk Team Member.
Position Overview:
As a Front Desk Team Member, you’ll be the face of our salon! You will be responsible for a variety of duties, including managing the front desk, booking appointments, and providing excellent customer service to our clients. Additionally, you will play an integral role in promoting the salon's services, engaging with potential clients, and driving our social media presence to attract new customers. Your ability to balance administrative duties with online marketing will be key to our continued growth.
Key Responsibilities:
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Front Desk Operations:
- Greet and check in clients with a warm, friendly attitude.
- Manage appointment scheduling and booking for clients via phone and online systems.
- Handle client inquiries, resolve concerns, and ensure an outstanding customer experience.
- Process payments, manage the salon's POS system, and maintain client records.
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Social Media Management:
- Create and schedule engaging social media posts across platforms (Instagram, Facebook, etc.).
- Respond to social media messages and engage with followers to build a strong online community.
- Help create promotions and marketing strategies to attract new clients and increase retention.
- Monitor and track social media analytics to help improve engagement and reach.
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Sales & Memberships:
- Promote salon services and retail products to clients during check-out.
- Sell memberships and packages to new and existing clients to increase salon revenue.
- Maintain awareness of the salon’s services, promotions, and membership options.
Qualifications & Skills:
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Experience:
- Minimum of 1 year of administrative or receptionist experience (preferably in a salon, spa, or service-based business).
- Strong organizational skills and a keen eye for detail.
- Ability to multitask in a fast-paced environment.
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Communication Skills:
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Excellent written communication skills—you should be able to craft clear, professional messages for emails, social media, and client communications.
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Strong phone etiquette—comfortable answering calls, making outgoing calls, and handling client inquiries efficiently.
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Sales & Marketing:
- Previous experience in booking appointments, selling memberships, or upselling services is highly desirable.
- Comfortable working with sales goals and client retention strategies.
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Social Media Savvy:
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Strong social media skills, particularly with platforms like Instagram and Facebook.
- Creative thinking and ability to create engaging content (photos, captions, stories) that resonates with our target audience.
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Technology Proficiency:
- Comfortable working with booking systems (MindBody experience is a plus).
- Familiarity with basic graphic design tools (e.g., Canva) and the ability to post and schedule on social media platforms.
Benefits:
- Competitive pay starting at $14/hour with opportunities for raises based on performance and longevity.
- Free salon services and discounted retail products.
- A fun, dynamic, and supportive work environment.
- Opportunities for professional growth and development.
How to Apply:
If you are a motivated, customer-focused individual with a passion for beauty and social media, we want you to apply!
We look forward to hearing from you!
Join us at The Lash Lounge Katy Elyson and help make our clients look and feel their best, both in the salon and online! 💖
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
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WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
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